Calibration & Service
S.e. International Offers Calibration & Services
Our radiation detector calibration service offers a calibration reminder service, industry leading support, and speedy turnaround times. We recommend that your instrument be calibrated annually from the date it was placed in service. However, certain industries or applications may require them more frequently.
Calibrations on a new instrument purchase is $70US. If you need an NIST calibration on your new Radiation Alert® detector, please be sure to mention it when ordering to get the discounted rate.
Annual full data calibration with “as received” information on the certificate is $137.19US each. Annual standard calibration without the before calibration data is $97.68US each. These prices include Tennessee taxes and new batteries. Please remove the batteries prior to shipping. New batteries will be installed with every calibration. Return shipping costs are additional, or if you have a UPS or FedEx account, let us know and we can ship using your account instead. Any necessary replacement parts under $40US used to ensure proper calibration will be automatically replaced and charged to your invoice.
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Calibration Reminder
Our calibration reminder service is temporarily down for program updates. We suggest that you mark the date when the instrument is placed in service and set a reminder that instrument needs to be calibrated on a date you specify. We hope to have this issue solved as soon as possible.
Customers can sign up for our Free Calibration Reminder Service. This service is offered free of charge by filling out the notification form here. “This form is for reminder registration only and not to be used for sending your instrument in for calibration. If you need to send your instrument for calibration, please complete the calibration request form under “How to Calibrate” and include a copy with your package.”
There is no need to sign up for this service if you have just received a calibration. Previously calibrated instruments will be automatically enrolled in this service.
After signing up, SEI will send you a reminder notice of an upcoming calibration date one month prior to the due date. Customers can select their own specified intervals, (i.e. 1 year, 6 months, etc.).
Upon receiving a calibration, you are automatically entered into the calibration reminder renewal service and will get a notice in 11 months, unless instructed otherwise.
How to Calibrate
Download the Calibration Request Form.
Fill out the form completely and include it with the instrument. Be sure to include contact, shipping and payment information.
Ship unit(s) with Request Form to:
S.E. INTERNATIONAL, INC. ATTN: CALIBRATION DEPARTMENT
USPS use: P.O.Box 39 Summertown, TN 38483 USA
FedEx or UPS use: 436 Farm Road, Summertown, TN 38483 USA
No RMA is required for calibration services . If you would like one, please call us at 931-964-3561.
Do Not Send Contaminated Instruments or check sources.
Includes
Unit Operational Analysis
NIST traceable Calibration Certificate with all applicable data.
Calibrated using a Cs137 (662keV) beam calibrator.
Conforms to ANSI/NSC SLZ540.1.1994 and ANSI N323-1978.
ANSI Z540.3.2006 upon request
Traceable to NIST DG8640/87
Calibration Reminder Service
New Batteries
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Repair
In the rare case that your instrument is in need of repair, we are here to help.
Please contact our technical support department to help determine if a repair is needed.
We will provide an RMA form to complete and include with your instrument for repair.
Our calibration and repair specialists are ready to assist you.